These solutions apply to Office , and CAUSE A necessary Office file may have been deleted, or a file used by the Office application was corrupted during a program crash or your computer's hardware may be at fault. A list of all installed programs should now appear.
Highlight Microsoft Office , and click on Change. All you get is an error message repeatedly. If it doesn't work, let me know. Allan Bach. Do you have Ofice installed? Vista can't install Office if Office is already there. I had the same problem until I got rid of Office and then installed Ok I am still unable to install Office But, I just installed Office successfully.
Windows detects Office Sp1 Update to be installed in the windows update even when it isn't installed. Any wonder why? I will try the cleaner software now. Will let you know. Post Reply. Top Contributor. Dell Support Resources. Latest Solutions. For example, you may decide you need Access or Outlook, but those applications weren't included in your product. You can only install Office on the system drive where your operating system is installed. You may get an error if you try to install the bit version of Office and you currently have the bit version installed or vice versa.
Therefore, if you previously installed the bit version of Office on your PC, but decide you now want the bit version, or vice versa, you'll have to uninstall the bit version you don't want and then reinstall the bit version you do want instead. Use this easy fix to uninstall Office. Follow the steps to open the download according to your browser, and when you're prompted in the Application Install window, select Install , and then I agree for the Microsoft Services Agreement.
From the Uninstall Office products window, select the version of Office you want to uninstall, and then select Next. If you're looking for the steps to install the bit version of Office, see the section, Step 1: Sign in to download Office. If you're not sure how to decide between bit or bit, see Choose the bit or bit version of Office If you're a student or teacher, and you don't see an option to install Office through your institution, you may be eligible for Office Education, which includes Word, Excel, PowerPoint, and OneNote.
All you need to get started is a valid school email address. For more information, see Get Office for free. See Known issues with Office and Windows You see the following error message after selecting the Install button from office.
For solutions to this, see Unsupported operating system error when installing Office. The Install button available after signing in at office. To install Office on a mobile device see Set up Office apps and email on a mobile device. You're trying to install the desktop version of Office on an unsupported operating system such as Windows XP or Vista. Check the system requirements for Office to see what operating systems are supported.
If Office is taking a long time to install you may be on a slow connection. This occurs because newer versions of Office aren't supported on these versions of Windows. Check that your computer meets the minimum system requirements to install Office. See System requirements for Office for a list of additional requirements. If you're not sure which operating system you have, see Which Windows operating system am I running? If your computer can't install the full desktop version of Office because it doesn't meet the system requirements, you can try using Office Online in your computer's browser.
If the Install button is grayed out, your Office subscription might have expired. See Renew Office for home. For other solutions, see Install button doesn't install Office.
This error can occur if you haven't updated Office to the latest version or you have a standalone app which is already included in the newer Office suite of apps. See Error: Stop, you should wait to install Office If you connect to an Exchange mailbox which reached End of Life on April 11, , you might want to stay on Office until you upgrade from Exchange See the following:.
Error: Stop, you should wait to install Office Exchange end of support roadmap. Office is no longer available for installation with an Office subscription. You might get an error that has a number and maybe some descriptive text. Although the messages are hard to understand, there are often solutions. Try these links if you get these errors. Not every error is listed here. If there's a Learn More link on the error message, select that. If there's no link, let us know what error you got and where you were in the install process when you received it.
Leave us a comment at the bottom of this page to let us know more about your issue. Another installation is in progress Stop the print spooler service while installing Office. We're also upgrading some older apps. Error code Error code , , or Error code and Error code or when installing a language pack. Error code , , , or Error code or Error code , , , , or Error code when installing Office with a Speedport router. Error codes , , or Error code 0xCC Error 0x8a when you try to activate Office for Mac Error code 0x Error code 0xFC If you have an Office subscription you already have the latest version of Office or the most up-to-date channel your Office administrator has set.
For more information see:. How do I upgrade Office? How do I get the newest features in Office ? It's possible to switch between Office Home, Personal, or University, or to switch from an Office home plan to a business plan. For more information on how to do this, see :. Switch to a different Office for home subscription. Upgrade Office for home to a business subscription. Keeping Office up-to-date ensures that you have the latest security updates and fixes.
For information about installing updates, see Install Office updates. Microsoft has more than one kind of Office service and each service has its own sign-in page. Where you sign in from your web browser depends on which service you're using. See Sign in to Office or Office In most cases, if you have an Office product listed under Office for home you need a Microsoft account to sign in to install Office or manage your Office subscription.
If you don't remember what Microsoft account you associated Office with, see I can't remember the Microsoft account I use with Office. See How to share your Office Home subscription with up to four people.
If you want to cancel your subscription, see Cancel or turn off recurring billing for a Microsoft subscription. For trial subscriptions, see Cancel your free trial of Office Home. If you have an Office plan, to keep it active, you have to sign in at least once every 30 days.
If your subscription hasn't expired, Office will reactivate the subscription the next time you log in. Activate Office. Unlicensed Product and activation errors in Office. A subscription notice appears when I open an Office application. Error when installing Office for two different countries. See Help with your Office product key. You can activate Office on up to five computers. If you've used up your five installs and want to install Office on another computer, you have to deactivate an installation.
Deactivation doesn't remove Office from the computer, but you can't use Office on that computer until you activate it. See Deactivate an Office install. For download and installation issues on a Mac, see What to try if you can't install Office for Mac. When you install Office for Mac, the app icons aren't automatically added to the dock.
To add to the dock, drag the app icon from the Launchpad or the Applications folder. See Add the Office for Mac app icon to the dock. Uninstall Office for Mac. To troubleshoot Mac activation issues, see the "Activation" tab on What to try if you can't install or activate Office for Mac. Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements.
To install or check for updates on your Mac, see Check for Office for Mac updates automatically. To check what the latest update is, see Update history for Office for Mac. The Office apps for Android, iOS iPhone or iPad , or Windows mobile devices are available to download from the app store for your device. For details on how to download Office apps and set them up, select your device from below:. Set up Office apps and email on Android.
Set up Office apps and email on iOS devices. For help with troubleshooting email setup on your phone or tablet, see Troubleshoot email setup on mobile. In most cases you can do basic editing on most of these devices, however if you have a qualifying Office subscription, you get access to the apps' extra features. If you discover you can't make edits to certain documents, see What you can do in the Office apps on an Android, iOS, or Windows mobile device with an Office subscription.
If you can't find the Office applications after installing Office, or you're not sure your install worked, see Can't find Office applications in Windows 10, Windows 8, or Windows 7?
Older versions of add-ins might cause this type of problem. To resolve, first make sure you installed the latest Office update. If the application still isn't working, try the options in, Why do I get a "stopped working" message when I start my Office application? See What version of Office am I using?
For steps to install or reinstall Office , see Install Office For Office , see Install Office If you're still having trouble installing Office, see Contact Office Support. We value your feedback. Please let us know if you found any of these solutions helpful by leaving us a comment below. If it didn't, tell us more about your issue, including any error messages your received and where you were in the install process when you received it.
In my two days of struggle with this issue found a neat site on Chrome that had all kinds of downloads of fixes and tools for Microsoft.
Even more than Microsoft itself offers. Was this reply helpful? Yes No. Sorry this didn't help. Choose where you want to search below Search Search the Community.
Search the community and support articles Install, redeem, activate Microsoft and Office Search Community member. I had to uninstall Microsoft Office Enterprise due to apparent corruption of the Excel app. I was able to uninstall, but cannot re-install. There is no further information and and the only option is a 'Close' button. I had some similar difficulty Uninstalling Office , also. I ran the Fix It utility, which fixed some problems, then the Uninstall completed. I ran Fix It for Installation troubleshooting, but no problems detected was stated.
However, I experience the issue above when attempting to run installation. I only deleted the Microsoft Enterprise program. I left any update install files in place, as I was told I could do this. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. The same installation ran fine on my friends XP PC with no problems.
All forum topics Previous Topic Next Topic. Replies Rebel9 5 Rhenium. What error are you getting when you follow the procedure? Same "Office Enterprise Setup encountered an error during installation".
I have tried every thing I know of. Yes I run the install as an administrator. The manual removla doenst generate any message as all it is is deleted some directories, some specific registry keys and all that. I followed these steps strictly, restarted the pc and tried to reinstall. I think there is something which is preventing the install from progressing.
For that, I guess you need to know the exact error number which is not the case here. All you get is an error message repeatedly. If it doesn't work, let me know. Allan Bach. Do you have Ofice installed? Vista can't install Office if Office is already there. I had the same problem until I got rid of Office and then installed Ok I am still unable to install Office But, I just installed Office successfully.
Windows detects Office Sp1 Update to be installed in the windows update even when it isn't installed. Any wonder why? I will try the cleaner software now. Will let you know.